ABOUT US
The site is operated and managed by Lausons Property Management Ltd.
We are a limited company registered in England and Wales under company number 13733756 and have our registered address at 37 Penygroes road, Caerbryn, Ammanford, Carmarthenshire, SA18 3DQ.
Our trading address is 23c Llandeilo Road, Crosshands, Llanelli, Carmarthenshire, SA14 6NA.
Whenever you provide personal data, we are legally obliged to use your information in line with all applicable laws concerning the protection of such information; including but not limited to the Data Protection Act 2018 and the General Data Protection Regulation 2016 (GDPR), described in this policy as the “Data Protection Laws”. This privacy policy also forms part of our terms of business and is not intended to override them. This policy may be amended or updated from time to time and any revisions will be posted to this page, so please check back regularly.
THIS PRIVACY POLICY
1.1 Lausons Property Management Ltd are committed to protecting your personal information and other data, which is collected by us or provided to us
1.2 This policy, together with our terms of use and, where applicable, our booking terms sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting our Website or Our Clients Direct Booking Website, registering an account and/or purchasing goods or services, you are accepting and consenting to the practices described in this policy.
1.3 For the purpose of General Data Protection Regulation (Regulation EU 2016/679) (“GDPR”) and any subsequent data protection legislation, the data controller is Lauren Rebecca Edwards.
1.4 Our products and services are only available to those aged 18 and over. Therefore, we do not knowingly receive or attempt to solicit any information from children.
We may collect and process the following data about you:
(a) Information you give us. You may give us information about you by:
(i) filling in forms on our website, for example to sign up to our newsletter, or for exclusive offers/ discounts.
(ii) participating in discussion boards or other social media functions;
(iii) corresponding with us by phone, e-mail or otherwise.
The information you give us may include your name, address, e-mail address and phone number, financial and credit card information (payments will be processed securely)
, personal description and holiday preferences.
If you are a journalist or a member of the media that we work with, we may also hold information relating to your job title and social media handles.
(b) Information we collect about you. With regard to each of your visits to our Website we may automatically collect the following information:
(i) technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
(ii) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
3. USES MADE OF THE INFORMATION
3.1 We may use information held about you in the following ways:
(a) to administer our Website and manage your account;
(b) to improve our Website and our service so that it is most effective;
(c) to facilitate communication between guests and holiday property owners, deal with enquiries, and carry out our obligations arising from any contracts entered into between you and us;
(d) to provide you with the information, products and services that you request from us;
(e) to administer any competition or promotion that you have entered which includes notifying you if you are the winner so you can arrange collection of your prize;
(f) for internal record-keeping, reporting, service review.
3.2. We may also contact you for marketing purposes. This is where we will provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are not a customer of ours we will contact you by electronic means only if you have consented to this (e.g. where you have given consent, such as signing up for exclusive offers).
You can opt out of receiving marketing communications from us at any time by clicking the ‘unsubscribe’ link at the bottom of our marketing emails or see ‘Your rights’ section below for further information.
4. DISCLOSURE OF YOUR INFORMATION
4.1 We will not share your information with any third parties for marketing purposes.
4.2 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Lausons Property Management Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
5. LEGAL BASIS FOR PROCESSING YOUR DATA
5.1 We may process your data because:
• we are legally obliged to e.g. to confirm your identity;
• the processing is necessary for the performance of the contract with you to provide our services; or
6. WHERE WE STORE YOUR PERSONAL DATA
6.1 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted and processed securely.
6.2 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
7. YOUR RIGHTS
7.1 You have a number of rights in relation to your personal data, these include the right to:
• find out how we process your data;
• request that your personal data is corrected if you believe it is incorrect or inaccurate;
• request that your personal data is deleted;
• obtain restriction on our, or object to, processing of your personal data;
• if we are relying on consent, you can withdraw your consent to our processing of your personal data (including any direct marketing);
• obtain a copy of the personal data we process concerning you. We may charge a small reasonable fee towards the cost of administering any request you make and we will take steps to verify your identity before responding to your request. Once we have received the fee (if required) and verified your identity we will respond as soon as possible and in any event within one month; and
• lodge a complaint with the UK supervisory body, the Information Commissioner’s Office (the ICO) here https://ico.org.uk/. If you have a concern or complaint about the way we handle your data, we ask that you contact us in the first instance to allow us to investigate and resolve the matter as appropriate.
• if we are relying on legitimate interests for direct marketing, you can object to receiving such direct marketing;
If you do not want to be contacted for marketing purposes, you can let us know by contacting us at info@lausonsproperty.co.uk
7.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We keep your personal information for as long as we need to for the purposes for which it was collected or (if longer) for any period for which we are required to keep personal information to comply with our legal and regulatory requirements.
9. CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
10. CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our Data Protection Officer, Lauren Rebecca Edwards lauren@lausonsproperty.co.uk
